Last updated: 19 July 2026
1. Acceptance of the Terms
By accessing and using this website, you agree to these Terms of Use. If you do not agree, please discontinue use of the website.
2. Purpose of the website
The website provides general information about Silk Sky Cargo, available transport routes, air cargo services, shipment tracking options, articles and contact methods. Website content is informational and does not itself constitute a binding transport offer or contract.
3. Quotations and service conditions
Prices, delivery periods, routes and customs requirements depend on cargo type, dimensions, weight, value, documentation, airline capacity and applicable rules. Final conditions become binding only when confirmed in writing by an authorised representative and, where applicable, included in a contract, order or air waybill.
4. User responsibilities
You agree to provide accurate and lawful information, not submit misleading cargo descriptions, not attempt unauthorised access, not interfere with website operation and not use forms for spam, fraud or unlawful activity.
5. Cargo restrictions
Acceptance of cargo is subject to airline, customs, security and dangerous-goods rules. Certain goods may be prohibited or require permits, certificates, special packaging or prior approval. Submission of an enquiry does not guarantee acceptance of a shipment.
6. Shipment tracking
Tracking information may be supplied by airlines, warehouses and other logistics partners. Delays in status updates may occur. Tracking data is provided for convenience and does not replace official transport documents.
7. Intellectual property
Website design, text, graphics, logos, databases and other materials are protected by applicable intellectual property laws. They may not be copied, republished, sold or used commercially without prior written permission, except for normal personal viewing and legally permitted quotation.
8. Limitation of liability
We aim to keep information accurate and available but do not guarantee uninterrupted operation or the absence of errors. To the extent permitted by law, Silk Sky Cargo is not liable for losses caused solely by reliance on general website information, temporary unavailability, third-party links or circumstances outside reasonable control.
9. Third-party services
Links to WhatsApp, maps, airlines or other websites are provided for convenience. Third-party services operate under their own terms and policies.
10. Changes
We may amend these Terms when services, website functionality or legal requirements change. Continued use after publication of a revised version constitutes acceptance of the updated Terms.
11. Contact
Questions about these Terms can be submitted through the contact page or the email address shown in the website footer.